Privacy policy
CARTaGENE places great importance on the protection of personal information.
Your personal information is collected, used, retained, and disclosed by CARTaGENE in accordance with applicable laws. The CHU Sainte-Justine’s Personal Information Governance Policy provides more detailed information about our practices regarding the management and protection of personal information.
By providing your personal information through technological means, you agree that CARTaGENE may process your personal information in accordance with the practices described in this policy.
This Privacy Policy applies to anyone covered by one of the situations described below. It is intended to help you better understand CARTaGENE’s practices regarding the protection of personal information and privacy.
WE COLLECT PERSONAL INFORMATION THROUGH TECHNOLOGICAL MEANS IN THE FOLLOWING SITUATIONS:
- YOU SEND US AN EMAIL
When you contact CARTaGENE by email, we collect your email address as well as any personal information contained in your message.
The personal information collected and the reasons for its collection vary depending on the circumstances.
Unless otherwise indicated, or unless the information is encrypted, we recommend that you do not send sensitive personal information by email.
To limit the collection of personal information associated with email communications, you may, in certain situations, contact CARTaGENE by telephone instead.
- YOU CALL US
When you contact us by telephone, the CHU Sainte-Justine telephone infrastructure collects certain personal information. The information collected generally includes:
• Telephone number
• Time of the call and duration of the conversation
• Selected language
• Menus accessed and extension reached
This information is collected for statistical purposes and to improve services.